For the last 5 years Arkadia has provided translation and interpreting services to Borsa Italiana (Italian Stock Exchange). Interpreting services were provided above all for the STAR Conference, during which Italian and international analysts and investors meet to discuss the results and prospects of small and medium-sized Italian enterprises.

From 2015 to 2020, Arkadia provided more than 40 interpreters to cater for the international communication needs of participants who attended over 35 plenary sessions, corresponding to 130 hours of interpreting service.

For the 2020 conference, Arkadia provided the service in a novel manner, through a webinar with RSI (Remote Simultaneous Interpreting).

PROJECT OVERVIEW

• Remote simultaneous interpreting service
• Languages: Italian <> English
• Duration of Interpreting service: 2 hours (1 hour for each company presentation)
• The service was provided through a video conference platform

THE CHALLENGES

Due to COVID emergency, the 19th edition of the 2020 STAR Conference was held in remote.

In just 2 days, Arkadia set up a practical interpreting system to provide the simultaneous interpreting service to the companies listed on the STAR segment who attended digital meetings during the conference.

THE SOLUTION

Arkadia not only provided professional interpreters, but also set up the technological platform, Zoom Business, in collaboration with an external technical team.

In just two days, Arkadia trained both the Customer and interpreters to use the platform. Arkadia also set up the system configuration according to the customer’s requirements, by:

• creating personalised invitations for the participants of the virtual meeting;
• enabling a public chat only for the Q&A session;
• enabling a private chat only for panelists and moderators;
• coordinating the invitations with Borsa Italiana’s representatives.

THE RESULT

Thanks above all to Arkadia’s interpreting services, participants agreed that despite the emergency, the 2020 STAR Conference 2020 was an astounding success and in line with the professional standards of the past.

Borsa Italiana has confirmed its collaboration with Arkadia, not only for interpreting services, but also for the translation of financial and marketing documents.